Last updated: November 5, 2026
About This Policy
Tiffany Griffiths, Psy.D. & Associates, Inc. ("the Practice," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit www.drtiffanygriffiths.com (the "Website"), how we use it, and the choices you have.
This policy covers the Website only. If you are or become a patient, the health information you share with us in the course of treatment is protected by the Health Insurance Portability and Accountability Act (HIPAA) and Pennsylvania law. How we use and disclose that information is described in our Notice of Privacy Practices, available from our office on request, which governs if it conflicts with this policy.
Please Do Not Send Health Information Through the Website or Email
General email and the Website are not secure channels for clinical communication. Please do not send symptoms, diagnoses, medications, insurance numbers, or other sensitive health details by email or social media message. To share clinical information, call our office or use the secure Patient Portal.
If you are in crisis, do not use the Website or email. Call or text 988 (Suicide & Crisis Lifeline), call 911, or go to your nearest emergency room.
Information We Collect
Information you give us. You can browse the Website without telling us who you are. We collect personal information only when you choose to provide it, for example when you:
- Email or call us with a question
- Request an appointment through the Patient Portal
- Schedule a registration call through Microsoft Bookings
- Subscribe to our newsletter or other email communications
- Apply for a job, internship, or practicum position
- Download, complete, and return intake forms
This may include your name, email address, phone number, mailing address, and anything else you include in your message or application. When you schedule a registration call, we also ask for your age, insurance or payment information, preferred office location, whether you prefer virtual or in-person services, and your reason for seeking services.
Information collected automatically. Like most websites, our Website and hosting provider automatically receive standard technical information when you visit, such as your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. See "Cookies and Analytics" below.
How We Use Information
We use the information we collect to:
- Respond to your questions and requests
- Schedule appointments and help you get started with our services
- Send newsletters and updates you have asked for
- Review employment, internship, and practicum applications
- Operate, secure, and improve the Website
- Comply with legal and professional obligations
We do not sell or rent your personal information, and we do not use Website visitor information for third-party targeted advertising.
Appointment Requests and Registration Calls
Our Website links to two third-party services that let prospective patients request appointments or schedule a call with our Registration Team:
- TherapyNotes Patient Portal: Review available appointments and submit an appointment request through our secure Patient Portal. A member of our Registration Team will contact you to complete registration and confirm any appointment.
- Microsoft Bookings: Choose an available date and time to receive a telephone call from our Registration Team. We use the information you submit to coordinate that call and help schedule your appointment.
Submitting an appointment request or scheduling a registration call does not guarantee or confirm a clinical appointment. Information collected through these services is handled in accordance with applicable privacy requirements and each provider's privacy practices.
Email Newsletters and Marketing Communications
You may choose to subscribe to newsletters, educational materials, practice announcements, and other communications. We use Constant Contact to manage subscriptions and send these emails, so the information you provide for this purpose, such as your name and email address, is processed by Constant Contact on our behalf.
You can unsubscribe at any time using the link in any of these emails or by contacting our office. Subscribing is never required to receive clinical services. We do not use or disclose protected health information for marketing purposes except as permitted by law, including obtaining HIPAA-compliant authorization when required.
Third-Party Services
Some features of the Website link to or rely on outside services. When you use them, your information is handled under that provider's own privacy policy and, where applicable, our HIPAA agreements with them.
- Patient Portal (appointment requests, secure messaging, forms): TherapyNotes (TherapyPortal)
- Registration calls (scheduling a telephone call with our Registration Team): Microsoft Bookings
- Email communications (email subscriptions, newsletters, and practice communications): Constant Contact
- Virtual therapy (telehealth sessions): VSee, doxy.me, and Zoom (groups)
- Website hosting (serving the Website): Webflow
- Website analytics (measuring Website traffic in aggregate): Google Analytics
- Accessibility (on-page accessibility adjustment tools): accessiBe
- Downloadable forms (some intake forms are hosted on Google Drive): Google
- Social media (links to our Facebook, Instagram, and Google pages): Meta and Google
Please be mindful that anything you post publicly on social media, including comments or reviews on our pages, is visible to others and is not confidential. We cannot respond to clinical questions on social media.
Cookies and Analytics
Cookies are small files stored by your browser. Our Website uses cookies that are needed for it to function, and we use Google Analytics to understand, in aggregate, how visitors find and use the Website.
Google Analytics records which pages of the Website are viewed and general information about your browser and device. It does not receive your name, contact information, or anything you enter into our forms or third-party services, and we do not link analytics data to advertising. We do not use Facebook/Meta pixels or other advertising or retargeting pixels on the Website. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on. The Website does not currently respond to "Do Not Track" browser signals.
How We Share Information
We share personal information only:
- With service providers who help us run the Website and the Practice (such as those listed above), who may use it only to provide services to us
- When required by law, subpoena, or court order, or to protect someone's safety
- In connection with a sale, merger, or transfer of the Practice, subject to the same protections
- With your consent
Security and Retention
The Website is served over an encrypted (HTTPS) connection, and we use reasonable administrative, technical, and physical safeguards to protect the information we receive. No website or email system is completely secure, so we cannot guarantee absolute security.
We keep personal information only as long as needed for the purposes described here or as required by law. Clinical records are retained as required by HIPAA and Pennsylvania law.
Children's Privacy
We provide services to children and adolescents, but the Website is intended for use by adults. We do not knowingly collect personal information through the Website from children under 13. A parent or guardian should contact us on a child's behalf. If you believe a child has sent us personal information through the Website, contact us and we will delete it.
Your Choices
- Email communications: Unsubscribe at any time, as described under "Email Newsletters and Marketing Communications."
- Access and correction: Ask us what Website-related information we hold about you, or ask us to correct or delete it, subject to legal record-keeping requirements.
- Patient records: Your rights to access and amend your health records are described in our Notice of Privacy Practices.
Job and training applicants. Information you send with an employment, internship, or practicum application is used only to evaluate your application and for related recordkeeping. It is shared only with the staff involved in hiring and training decisions.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised. Changes take effect when posted.
Contact Us
Questions about this Privacy Policy or our privacy practices:
Tiffany Griffiths, Psy.D. & Associates, Inc.
Attn: Privacy Officer
502 North Blakely St., Dunmore, PA 18512
Email: office@drtiffanygriffiths.com
Phone: 570-342-8434
Attn: Privacy Officer
502 North Blakely St., Dunmore, PA 18512
Email: office@drtiffanygriffiths.com
Phone: 570-342-8434
